Yes, “Planetzaza” is a legal online dispensary that operates in accordance with the regulations
of states where marijuana is legalized. We prioritize compliance with state laws to ensure a safe and
legal shopping experience for our customers across the United States.

It’s simple! Just browse our shop for the products you want or click here.
Add items to your cart, and when you’re ready to check out, click the cart icon
in the top right corner and select “Proceed to checkout.” Enter your shipping details, and choose a payment method.

We currently accept Zelle, and 5% off when you use Crypto.
Please follow the instructions provided after placing an order.

All customer data is encrypted with military grade encryption and never shared.
We also seal your order and ship in discreet packaging.

Yes, once your order is shipped (after payment), you’ll receive a tracking number via email.

Yes! We ship anywhere in the U.S.A.

Shipping times vary based on your location within the United States, with orders generally delivered within 2 to 7 business days.
Next-day shipping is available for an additional fee. Please note that external factors like holidays
and weather may affect delivery times.

We typically ship orders Monday through Friday, excluding holidays.
If you place an order on Friday, Saturday, or Sunday, it will likely be shipped
out on Monday. We do not ship on weekends.

All orders are shipped securely and discreetly through a reliable courier service. You’ll receive a tracking number as soon as your order is on its way.

Processing times may vary based on the size of your order and the chosen courier. Typically, most orders are processed promptly Monday through Friday, or within 24-48 hours. Larger orders require extra attention and may need a more secure courier option. Please note that weekends, holidays, and weather conditions can affect processing times.

Due to the nature of our products, we cannot offer refunds or exchanges unless a product is defective or damaged. If you encounter any issues, reach out to our customer support team.

If your order arrives defective or becomes defective, you have 7 days from date of delivery to make a claim, please contact our customer support team with video stating issue of defect, we will need that media to determine the necessary reimbursements and resolve your claim promptly.

We will replace products or credit your account at our discretion. However, we are not responsible for any lost or stolen items if your package is marked as delivered.

Generally No. If you paid for faster shipping and courier has delay that is not our fault as we have to pay the shipping fee also.